Have a question or need help? Our support team is ready to assist you.
Whether you need help setting up your client, have a billing question, or want to report a server issue — our team is here for you. Typical response time is under 24 hours.
First, ensure you've updated to the latest client version (Jamjams or v2rayN 7.23.4+) that supports the VLESS/Reality protocol. Check your server config and try a different server location.
Log into the client area, navigate to your service, and you'll find the available server list with configuration details for each location.
Yes, you can upgrade your bandwidth plan at any time from the client area. The price difference will be prorated for the remaining billing period.